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I recently changed my Real Estate brokerage and my account was deactivated. I have a huge archive under that account. I was already a subscriber before joining this brokerage and jumped on board with their DocuSign group plan. Is there a way to reactivate that account and under my full control?
Solved
Re-Activating My account
- Newcomer
Best answer by marco.tanglao
Hello
Thank you for reaching out to the Docusign Community.
It is possible to reactivate your account. Please create a support case so that you can be assisted with the reactivation.
Please don’t forget to indicate the email associated on that account and if you have the account number.
You may follow the steps provided in the link below on how to create a support case.
Open a case in the Docusign Support Center
I hope this helps. Please "Select as Best" below if you find the answer to be useful.
Best regards,
Marco Paulo| Docusign Community Moderator
- Community Moderator
- Answer
Hello
Thank you for reaching out to the Docusign Community.
It is possible to reactivate your account. Please create a support case so that you can be assisted with the reactivation.
Please don’t forget to indicate the email associated on that account and if you have the account number.
You may follow the steps provided in the link below on how to create a support case.
Open a case in the Docusign Support Center
I hope this helps. Please "Select as Best" below if you find the answer to be useful.
Best regards,
Marco Paulo| Docusign Community Moderator
- Community Moderator
Hello
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Marco Paulo | Docusign Community Moderator
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