Re-Activating My account

Question

I recently changed my Real Estate brokerage and my account was deactivated. I have a huge archive under that account. I was already a subscriber before joining this brokerage and jumped on board with their DocuSign group plan. Is there a way to reactivate that account and under my full control?

marco.tanglao · Accepted Answer

Hello ​@Renato Laureano,Thank you for reaching out to the Docusign Community.It is possible to reactivate your account. Please create a support case so that you can be assisted with the reactivation.Please don’t forget to indicate the email associated on that account and if you have the account number.You may follow the steps provided in the link below on how to create a support case.Open a case in the Docusign Support CenterI hope this helps. Please "Select as Best" below if you find the answer to be useful.Best regards,Marco Paulo| Docusign Community Moderator

marco.tanglao · Answer

Hello ​@Renato Laureano,If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Marco Paulo | Docusign Community Moderator

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.