PROBLEM: Account does not have permission to set Allow Comments.

Question

Can’t send my document, I don’t care about no comments, i used a PDF, no comments on the DocuSign either, I don't know this error. I already changed to a paid plan to add more signers, this DocuSign is so freaking annoying.

already read all the posts here to. “open a case” is a joke, right?

Jenny.Martin · Accepted Answer

Hello ​@EduPaga,Thanks for reaching out, and welcome to the Docusign Community! I understand your frustration and I appreciate your patience.A user reported a similar issue after upgrading their plan. As suggested, you might want to create a copy of the envelope or template and work with that copy.Here’s the link to the discussion:Regarding opening a support case, if the workaround does not resolve the issue our support team can check the back end settings and provide further troubleshooting.Here if you need us!Best Regards,Jenny | Docusign Community ModeratorIf this helped,like 👍and mark it as “Best Answer” so others can find it,too!

Jenny.Martin · Answer

Hello ​@EduPaga,I hope you're doing well.I'm following up on the answer provided. Could you please confirm whether itaddressed your question? If it did,can you please mark it asBest Answer✅" to assist other users with similar inquiries and improve its visibility.Let us know if we can help with anything else.Wishing you a smooth rest of your day!Best Regards,Jenny |Docusign Community Moderator

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.