I’m having an issue with PowerForms that I’m assuming is user error, but can’t seem to track down the issue. I’ve created a template with four signers that I have successfully tested. I then create a PowerForm using that template, confirming the four named (but no email included) recipients, but when I use the URL to test the form, it goes directly to showing the documents without any fields to populate. I am not prompted to fill in the names or email addresses of any signers. I then receive a notice via DocuSign (as both administrator and including my email as receiving a copy) that the form has been completed. The included documents are just the blank forms. I have tested this by both using a different browser where I have never logged into DocuSign from and my personal computer that has never signed into my work account.
Any thoughts on where in the process I’m going wrong? Thank you.