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Question

Our users cannot use docusign

  • July 18, 2025
  • 1 reply
  • 10 views

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One team is getting a server error. Another was told they don’t have permission to send envelopes. That’s not true. This has happened in the last hour or so. Anyone else? I”m probably going to open a case.

1 reply

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  • Community Moderator
  • July 21, 2025

Hello ​@Zoe Bee,

Thanks for reaching out here in the Docusign Community. 

I noticed you're already being assisted on another thread. 👉 server error prevents any use of the site

If you have any additional questions or need further support, feel free to reach out.

 

Regards,

Jenny | Docusign Community Moderator