Is there a way to view a historic DocuSign document as it was presented presented to you, rather than the completed version?
Is there a way to view a historic DocuSign document as it was presented presented to you, rather than the completed version?
Do you mean view the Original DocuSign Document for sender or recipient? And what stage? sent ?
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Hello
I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.
Best regards,
Jenny | Docusign Community Moderator
Hi Jenny
Am I able to share some DocuSign documents that quite frankly look rather weird to me? I suspect a scam but I can’t be certain. I have 4 or 5 separate documents that I’d be looking for insight on?
Could you share it with us?
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Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng
Hello
Thank you for your reply.
Is the document already signed and completed? You may consider asking the sender to provide a copy of the certificate of completion. The Certificate of Completion (CoC) provides identifying information about the envelope and complete details of the envelope events.
If you suspect that it is a scam, you may check this link for incident reporting: https://www.docusign.com/trust/security/incident-reporting
I hope this information helps. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
If this helped, hit "Best Answer" so others can find it too!
Hello
How are you? Favor, if the solution provided helped you, cleared things up or pointed you in the right direction, please click Best Answer "so others can find it too.
Let us know if we can help with anything else. Wishing you a smooth rest of your day!
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
I think maybe I asked their lawyer question the wrong way…instead I am looking for what steps who a DocuSign creator need to take to remove any trace of a previous DocuSign envelope ID in a new DocuSign document? I assume it would have to be done with deliberate actions and could never be considered accidental?
Hello
I hope you're doing well. Thank you for your reply. I noticed that this is related to one of your posts: scrubbing envelop IDs
To clarify, removing an Envelope ID is not something that can happen accidentally - this action can only be performed before an envelope is sent. Send a Document Without the Envelope ID on It
However, as mentioned in another thread, this may not always be intentional; it is possible that the user created a new envelope for each transaction. If they reupload or forward the completed envelope and create a new envelope from it, this will also generate a new Envelope ID.
But if you think that this is suspicious, you can refer to this link for incident reporting. Recognizing and Reporting Suspicious Activities | Incident Reporting - Security Concerns
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
I guess I’m suspicious because there was a lot of misconduct in the transaction to begin with and prior deals I had done with the realtor often saw multiple IDs on the documents, which I assumed was a result of downloading and re-uploading offers and counteroffers, which I think is probably considered administratively sloppy but in the last transaction, it was different. For each of 3 instances, the initial offer, my counter offer and the accepted offer, each had their own ID and no trace of the prior ID even though it was essentially the same document
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