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New Voice
May 24, 2025
Solved

Original DocuSign Document

Is there a way to view a historic DocuSign document as it was presented presented to you, rather than the completed version?

 

Community Moderator
June 3, 2025

Hello ​@bajd5799,

Thank you for your reply.

Is the document already signed and completed? You may consider asking the sender to provide a copy of the certificate of completion. The Certificate of Completion (CoC) provides identifying information about the envelope and complete details of the envelope events.

If you suspect that it is a scam, you may check this link for incident reporting: https://www.docusign.com/trust/security/incident-reporting

I hope this information helps. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

 If this helped, hit "Best Answer" so others can find it too!

 

9 replies

Hengfeng Ge
Hero
Hero
May 24, 2025

Do you mean view the Original DocuSign Document for sender or recipient? And what stage? sent ?

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng/

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Community Moderator
June 2, 2025

Hello ​@bajd5799,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator

 

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bajd5799New VoiceAuthor
New Voice
June 2, 2025

Hi Jenny

 

 Am I able to share some DocuSign documents that quite frankly look rather weird to me? I suspect a scam but I can’t be certain. I have 4 or 5 separate documents that I’d be looking for insight on?

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Hengfeng Ge
Hero
Hero
June 2, 2025

Could you share it with us?

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟The only DocuSign Partner globally with two Certified eSignature Technical Consultants

🏆 DocuSign 2024 APAC Reseller Growth Partnerof the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/gehengfeng

Translate
Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Community Moderator
June 3, 2025

Hello ​@bajd5799,

Thank you for your reply.

Is the document already signed and completed? You may consider asking the sender to provide a copy of the certificate of completion. The Certificate of Completion (CoC) provides identifying information about the envelope and complete details of the envelope events.

If you suspect that it is a scam, you may check this link for incident reporting: https://www.docusign.com/trust/security/incident-reporting

I hope this information helps. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

 If this helped, hit "Best Answer" so others can find it too!

 

Translate
Community Moderator
June 19, 2025

Hello ​@bajd5799,

How are you? Favor, if the solution provided helped you, cleared things up or pointed you in the right direction, please click Best Answer ✅"so others can find it too.

Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

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bajd5799New VoiceAuthor
New Voice
June 19, 2025

I think maybe I asked their lawyer question the wrong way…instead I am looking for what steps who a DocuSign creator need to take to remove any trace of a previous DocuSign envelope ID in a new DocuSign document? I assume it would have to be done with deliberate actions and could never be considered accidental?

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Community Moderator
June 19, 2025

Hello ​@bajd5799,

I hope you're doing well. Thank you for your reply. I noticed that this is related to one of your posts: scrubbing envelop IDs

To clarify, removing an Envelope ID is not something that can happen accidentally - this action can only be performed before an envelope is sent. Send a Document Without the Envelope ID on It

However, as mentioned in another thread, this may not always be intentional; it is possible that the user created a new envelope for each transaction. If they reupload or forward the completed envelope and create a new envelope from it, this will also generate a new Envelope ID. 

But if you think that this is suspicious, you can refer to this link for incident reporting. Recognizing and Reporting Suspicious Activities | Incident Reporting - Security Concerns

 

Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

 

 

 

 

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bajd5799New VoiceAuthor
New Voice
June 20, 2025

I guess I’m suspicious because there was a lot of misconduct in the transaction to begin with and prior deals I had done with the realtor often saw multiple IDs on the documents, which I assumed was a result of downloading and re-uploading offers and counteroffers, which I think is probably considered administratively sloppy but in the last transaction, it was different. For each of 3 instances, the initial offer, my counter offer and the accepted offer, each had their own ID and no trace of the prior ID even though it was essentially the same document 

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