Option to remove welcome modal, witch that appears before entering the agreement

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A welcome modal displaies the ERSD content and any messages from the sender, before entering the agreement.

This window provides no added value for our customers; on the contrary, it leads to numerous queries and unsigned documents.
I request an option to disable/remove this window via the administration.

Mark HurstAnswer

Troubleshooter

You can suppress the welcome/introduction elements of the page via the Brand Signing Resources XML.

For what you're describing, I think you would want to change data nodes for the individual components that were undesired, DocuSign_HideIntroductionSenderProfileImage, DocuSign_HideIntroductionSender, and DocuSign_WelcomeDialogHideEmailContent from default=false to true.

Alternatively, if you wanted to hide everything, you would just add data node for DocuSign_SuppressStartDialog and change from default=false to true (true=hide). Hiding this header also hides the sender profile image, sender information, and email message. It will not hide any private messages to the recipient.

Mark Hurst

Answer

Troubleshooter

You can suppress the welcome/introduction elements of the page via the Brand Signing Resources XML.

For what you're describing, I think you would want to change data nodes for the individual components that were undesired, DocuSign_HideIntroductionSenderProfileImage, DocuSign_HideIntroductionSender, and DocuSign_WelcomeDialogHideEmailContent from default=false to true.

Alternatively, if you wanted to hide everything, you would just add data node for DocuSign_SuppressStartDialog and change from default=false to true (true=hide). Hiding this header also hides the sender profile image, sender information, and email message. It will not hide any private messages to the recipient.

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C

chreink

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New Voice

The suggested solution works. Thank you for your help!

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A welcome modal displaies the ERSD content and any messages from the sender, before entering the agreement.

This window provides no added value for our customers; on the contrary, it leads to numerous queries and unsigned documents.I request an option to disable/remove this window via the administration.

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This window provides no added value for our customers; on the contrary, it leads to numerous queries and unsigned documents.
I request an option to disable/remove this window via the administration.