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We created an app that uses The Authorization code grant (PKCE). There are no issues in lower environments, which use a different app and integration key but the configuration is identical.

 

When invoking /oauth/auth, we get this message:

 

Here is a redacted version of the url: 

https://account.docusign.com/oauth/auth?response_type=code&client_id=REDACTED5d4b&redirect_uri=https%3A%2F%2Fourapp.com%2Fcallback%2FDOCUSIGN&code_challenge_method=S256&code_challenge=0vREDACTEDGu0f5ZM9oHDPQ&scope=signature

 

Note that response_type=code

 

Settings are below:

 

Allow CORS for OAuth calls ✅

 

Also, when we click “View Details”, it claims that we are using Implicit Grant. That makes no sense because we clearly have PKCE selected:

 

 

Does anyone have a clue as to what’s going on?

We solved the issue. Apparently when you promote to production, it creates another app in the admin console with the same integration key, but none of the settings are copied over.


Hello ​@zgordon01,

Thank you for updating us and providing this information. I’m glad that you were able to solve your issue. 

You can post anytime if you have any questions. We’re always here to help!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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