No signatures but Document Summary shows as signed

Forum|Forum|1 year ago
May 23, 2025
2 replies
128 views

I had sent a number of grouped documents to a client for their signatures. We were required to get 2 people to sign off on them. I had included a notation as to where each of the people should sign. The docs have now come back noted as completed and the docs show no signatures. I checked the Summary page and they show that there are signatures.

Am I missing something?

Envelopes

D

Drewcifer

Established Contributor

Go to your Completed folder
Click on the envelope
Top left (ish), Click on MORE
Select History

Does it give timestamps for signatures?

M

Melanie.Panguito

Docusign Employee

Hello @JamesN37,

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Best,

Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.