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Question

New access shared feature flaw

  • December 12, 2025
  • 0 replies
  • 6 views

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Dear DocuSign Team, 

We recently started using the DocuSign new shared access feature in our organization, migrating all the actual access from the old to the new feature. After that, I discovered that the new feature is designed to not allow users to access a shared envelope via a direct link, which caused a huge manual work for some of our departments.

 

Do you have any plans to enable the link access for the new feature, or should we rollback and use again the old feature?

 

Thank you,

Raafat