My developer account has not sent the envelope yet this month, but it prompts that the envelope limit has been exceeded

Why hasn't anyone come to solve this problem

Hi ​@yi ze 

Thanks for reaching out to the Docusign Community.

In the DEMO environment, other factors may trigger the ENVELOPE_ALLOWANCE_EXCEEDED message, beyond the number of envelopes sent. Please open a case in the Support Center and provide the integration key and the DEMO account ID, then we can help. Please do not share this information here, as it is an open community.

Open a case in the Docusign Support Center:
https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US

Best regards,

Developer account cannot submit cases