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Hi all, 

 

I currently operate a business through the EU servers (eu.docusign.net). I’m wondering what options I have when it comes to moving the organisation to the AU servers and what happens to the data:

  • Envelopes
  • Users
  • Webhooks
  • etc

If anyone has any info on the process/how to go about it would be awesome for me :)

I don’t have experience with that because every time my company has needed DocuSign to migrate a user from NA2 to NA1 for example, DocuSign has refused.  I’m assuming there is a non-technical blocker on that, and speculate that is their policy for legal reasons.


Hello ​@JH25,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Regards,

Jenny | Docusign Community Moderator


@JH25 What's your plan? How many envelopes for your account?Does it subscribe from partner? Is this migration for compliance or for access speed?

 

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