Hi,
Thank you for reaching out to the DocuSign Community.
I’m afraid that if you have a QES signed document and then sign on top of that the digital signature will break. It is a best practice to have a document signed by all parties using the same provider.
For the signatures on the envelope to remain valid the QES signature for your recipient’s provider would have to be applied in the DocuSign envelope, using the QES solutions we offer.
By default when you download a signed envelope from DocuSign, a seal is placed on the document to prevent tampering, which would include any changes to the document. The intent of the platform seal is to provide customers not using Standard-Based Signatures/ QES with a certificate that enhances document security. Mainly for USA customers that don't use SBS.
Here are some resources that you might find useful:
How Digital Signatures Work | DocuSign
Use Digital Certificate-Based Signatures for More Secure Agreements
If you believe that you need further assistance, or require the assistance of a live agent, you can always create a Support Case to have a Support agent work with you.
https://support.docusign.com/s/contactSupport
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Best regards,
Rebeca | DocuSign Community Moderator
Hi Rebeca,
this is really unfortunate. I'm aware that changes in the document are impossible without voiding the first signature. I just hoped that this doesn't apply for the applied signatures.
I think I will separate both signatures into different documents and let them handle individually.
However, thank you very much for your answer.
Best,
Simon