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What I wanted:

I need to use both Remote Signing & Embedded Signing in a single DocuSign template (Single Signer). My goal is to redirect the user to a custom page once they complete the signing process, whether they sign through the flow page or via the email link I send for the signature in DocuSign.

What I've already tried:

  • I have tried implementing both BrandId (for remote signing) and ClientUserId (for embedded signing) in the same template.
  • This approach is working fine for embedded signing, but I am facing issues with remote signing:
    • The exception is thrown when using remote signing, and the user is not redirected to the custom page after signing.

What I know:

  • Signing Completed URLs can be set in In-session Landing Pages.
  • In-session Landing Pages are an account-level setting, and these settings apply to all templates in the account.

The Problem:

  • I want to redirect users to a custom page after signing, but In-session Landing Pages work at the account level, meaning they impact all templates.
  • Is it possible to have In-session Landing Pages at the template level to achieve this?
  • If not, what alternatives are available to redirect users to my custom page for both remote and embedded signing specifically for this template?

Additional Information:

  • I have also tried using the following reference link, but this solution did not work.

Expected Outcome:

  • A solution that allows both remote and embedded signers to be redirected to my custom page after completing the signing process for a specific template.

Hello ​@Mahima Sharma,

Thanks for reaching out here in the Docusign Community—great to have you here!

You may want to utilize the “Branding” feature, which may offer a straightforward solution to this.

  • You can create a multiple brands

 

 

 

 

 

 

 

 

 

 

 

 

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  • For each brand you can customize the landing pages (Destination URLs) 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Then, simply assign a specific brand to each template you’re working with from the “Advanced Options”

 

 

 

 

 

 

 

 

 

 

Additional Article: Destination URLs for Post-Signing Navigation 

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account.

I hope you find this helpful. If you believe this response effectively addresses your question,can you please mark it as Best Answer ✅to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

 

Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!


Hello ​@Mahima Sharma,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Jenny | Docusign Community Moderator


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