Dear DocuSign Support Team,
I hope this email finds you well. I have some questions regarding the comment functionality in the document review and signing process within DocuSign envelopes:
I would appreciate your clarification on these matters. Thank you for your support.
Best regards,
Hi
Currently, it is not possible to delete comments precisely because all actions must be formalized in the envelope history, and, also, recipients receive the all comments by email.
Regarding 'legal value', I would recommend you check with your legal department and analyze it on a case-by-case basis, but generally I would say "no". Comments are best used when you're signing a document and you have questions about it, or disagree with something in it, so you can communicate with the sender from inside the envelope.
Hello
I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer 
" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
