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Hi
Looking at imbedding T&C’s into a document but once the document converts to PDF the T& C’s are unable to be opened and read. Is there a way around this ? or would these need to go as a separate upload ?
+9- Community Moderator
- 548 replies
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
I see that when the Terms and Conditions convert to PDF, it cannot be opened and read. Rest assured, I will make my best effort to help you and I sincerely apologize for the inconvenience caused.
To better understand the situation, could you please provide a step-by-step description of what you did before the issue occurred? If you have a screenshot that could help illustrate the problem (without any Personally Identifiable Information), that would be greatly appreciated.
I look forward hearing back from you. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+9- Community Moderator
- 548 replies
Hello
I hope you are doing well. Just checking to see if you are able to provide the information that I previously requested? If so, please do so in a reply to this question so that I can further assist you with your issue. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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