The envelope was to be signed by two clients and an adviser from our company. The clients have signed but the adviser is now on holiday for two weeks. I want to change the third signatory to an adviser that is in the office and can DocuSign. Will making this correction resend the envelope to the clients to re-sign?
If an envelope has been signed by 2 people and I need to correct it to change the third signatory, will the first two have to sign again?
Best answer by Melanie.Panguito
Hi
Welcome to the Docusign Community— we're glad you're here, and happy to share knowledge with you.
We understand your concern regarding correcting an envelope and changing a signatory, specifically if it will require clients who have already completed their actions to re-sign. Great question!
Correcting the envelope and replacing the third recipient will not require recipients who have already completed their signing to re-sign the envelope. The original email recipient (the unavailable adviser) will be notified that they no longer have access to the document if they attempt to click "REVIEW DOCUMENTS" in their initial email. The new recipient will then receive the notification to sign the envelope.
Here are helpful resources with more details:
FAQ: Correcting Envelopes in Docusign
I hope this helps clarify things. If you find this response helpful, we would greatly appreciate it if you could mark it as "Best Answer" ✅, to help other community members find trusted answers and follow similar steps.😊
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
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