Furthermore, I have tried to email ‘customersupport@docusign.com’ and got this response: 

When I click ‘article’ I get this page: 

What is this company? 

Hello ​@willgproctor 

Thank you for reaching out, and welcome to the Docusign Community! We’re here to help where we can, but when it comes to billing or account changes, those requests must come from a Docusign account administrator. If that’s not you, we recommend checking with your company’s admin to get started.

If you confirm you are the account admin, please send me your details via private message, such as the Account name, the Account number in question, and the email address linked to your account.

Thank you.
 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like and click "Best Answer"

Hello ​@willgproctor 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

Hi, 

I accidentally found myself signing up to docusign, after filling out a document from a company that does use your site. I have spent the last week trying to contact someone at docusign, to be taken off docusign as I don't and will never use this site but all the email addresses I use either don't work or just being ignored.  And like @willproctor, I tried to log in for customer support and wasn't allowed In. Even after resetting the password 2 time.

I want to speak to a person from docusign that can deal with this matter.

Hello ​@Martjames 

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
To help me look into this further, please send me a private message with the following details:

• Account name
•  Account number in question
• Email address associated with your account
• Case number (if one has already been created)

Once I have this information, I’ll follow up to address your concern appropriately.

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"