Skip to main content
Question

How to validate a signature using the Docusign Envelope ID?

  • October 23, 2025
  • 2 replies
  • 39 views

I would like to know where I can validate the signature of a document using only the Docusign Envelope ID, using any tool or website provided by Docusign itself.

When using the List of Signature Validators for Digitally Signed Documents, it says it cannot recognize the signature, even though the document has the validation certificate.

I need a URL from DocuSign itself that validates this, Is there already an access that does that?

2 replies

Michael.Rave
Docusign Employee
Forum|alt.badge.img+19
  • Docusign Employee
  • October 24, 2025

@JohnKan 

The envelope id is nothing to be used for signature validation, it connects the agreement to the Certificate of Completion (CoC) which contains details on how the agreement workflow looked like and can serve as evidence in terms of dispute.

The agreement PDF itself contains one or more electronic certificated, depending on the signature type that was chosen. The majority of all agreements is signed using standard electronic signatures and not digital signatures, like AES or QES. 

Therefore, there will be only one certificate embedded, which can easily be check with like the Adobe Acrobat Reader. Trying to validate the electronic certificate with validators that are intended for digital certificates will not be successful.

This Community question provides detailed steps on how to verify a completed Docusign envelope.


Forum|alt.badge.img+13
  • Community Moderator
  • October 31, 2025

Hello ​@JohnKan 

How are you? I'm checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you have any problems, we're here to help you. Wishing you a smooth rest of your day!

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"