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Question

How to switch account?

Forum|Forum|2 years ago
June 11, 2024
15 replies
390 views

I have registered two accounts, one personal and one corporate but under same email address. Once I logged in, how can I switch my accounts?

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DavidVVV

Author

New Voice

Thanks! Let me try when I have a chance. My another PC is not with me right now😅

@JohnSantos There is no Switch Account Option in my corporate account neither

JohnSantos

Guru

@DavidVVV

That is odd. Are you able to login to your personal account from your corporate PC?

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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DavidVVV

Author

New Voice

@JohnSantos No I can’t either ...

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nathaly.monge

Docusign Employee

Hello @DavidVVV ,

Welcome to the Docusign Community and thank you for posting your concerns!

Do the accounts have the same password? To be able to use the Switch accounts feature, these accounts need to have the same email address and password. So I would recommend you reset the password of your personal account to a new one and request the Admin on the corporate account to send you a reset password for the corporate account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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nathaly.monge

Docusign Employee

Hello @DavidVVV ,
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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