Hi @Elisabeth,
Welcome to the Docusign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I understand that you are looking to facilitate the signing process for your recipients in scenarios in which your envelopes will include long documents, and I will share more details on the process. The best way to assist your signers through their signing experience whenever you have included long documents in an envelope would be by using “Auto-Navigation”.
With Auto-Navigation you can specify how your signer will be required to browse through your document, allowing you to make the signing experience fully automated by navigating field by field, or by partially assisting the signer with an option such as the “Page then Navigate all fields” option. These settings can be managed by an administrator in Settings>Signing Settings>Signing Experience Settings>Auto-navigation. For more details on how to work with these settings, see:
Signing Experience Settings
Note: Some advanced features and options are supported only in certain Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Feel free to let us know if you need further assistance with this.
Thank you for using Docusign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
Hello,
That sounds great but I don’t have any Auto Navigation settings available in the Signing Experience Settings ?
Hi @Elisabeth,
Thank you for following up.
At this moment access to managing the Auto-Navigation settings is included with our Business Pro plan, or above. For a detailed listing of our Plans and Pricing, see:
Compare eSignature plans & pricing
If you have confirmed that your plan should include access to this setting, Docusign Support can assist you in enabling it on the account’s backend. Please don't hesitate to let me know if you have any other questions or concerns and I will address them as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
Hi @Elisabeth,
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!