Skip to main content
arrow-left Back to Docusign.com
Solved

How to send a link to a client for signing

  • August 21, 2025
  • 4 replies
  • 61 views
K
Newcomer
Forum|alt.badge.img+1

We have several clients whose IT security prevents Docusign emails from reaching them. They are either not technically adept, or not interested in telling their IT provider to whitelist Docusign. Is it possible for us to create a docusign envelope, and then send a link for that envelope from one of our company email addresses to our client?

I tried to ask customer support about this, received an answer for a different question. Hopefully this forum will be a better place to ask technical questions.

Best answer by Jenny.Martin

Hello ​@Kempton Smith Ltd,

I hope you're doing well.

Yes, you may need to upgrade to at least a Business Pro plan for you to have access to Powerforms. 👉 E-Signature Plans and Pricing

 

Regards,

Jenny | Docusign Community Moderator

4 replies

JohnSantos
Guru
Forum|alt.badge.img+19
  • JohnSantosGuru
  • Guru
  • August 21, 2025

​@Kempton Smith Ltd 

Yes, you can create a PowerForm in DocuSign - PowerForms | DocuSign

Create a PowerForm

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
K
Newcomer
Forum|alt.badge.img+1

Thanks John, 

We don’t seem to have PowerForms as an option on our templates page. Maybe this is why customer support was so unhelpful. Is this something that requires an account upgrade? We have the eSignature Real Estate plan.

J
Community Moderator
Forum|alt.badge.img+13
  • Jenny.MartinCommunity Moderator
  • Community Moderator
  • Answer
  • August 29, 2025

Hello ​@Kempton Smith Ltd,

I hope you're doing well.

Yes, you may need to upgrade to at least a Business Pro plan for you to have access to Powerforms. 👉 E-Signature Plans and Pricing

 

Regards,

Jenny | Docusign Community Moderator

J
Community Moderator
Forum|alt.badge.img+13
  • Jenny.MartinCommunity Moderator
  • Community Moderator
  • September 17, 2025

Hello ​@Kempton Smith Ltd,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Jenny | Docusign Community Moderator

Code of ConductAccessibility statement

Docusign Community

Code of Conduct