How to remove sender name and email from DocuSign email body

Hi , We have requirement to remove the sender name on DocuSign email body when we send document for Signature. Is there anyway to remove that

Currently in email that recipient receive, The sender name and email is in the email body. Thanks

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@Dmulia

If you want to remove or mask the sender’s name from the body of the email, you can do so using DocuSign’s Advanced Branding (sometimes called Custom Email Resource Files) on certain plans. This lets you edit the email templates (removing the ##SenderName## token or similar references). However, you cannot remove the “From” field in the email header itself, because it will still come from DocuSign, and in most cases, DocuSign includes some “sent on behalf of” information for compliance.

Hi @JohnSantos . Thank you. Do you have sample and step? We are not removing sender on email header. just in the email body.

@Dmulia

Can you show what you want removed or modified?

Hello @Dmulia

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let us know and we will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

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