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Hello,

Our organization uses DocuSign envelopes where we must collect information exclusively in English. To ensure compliance, we need to prevent signers from changing the language on the disclosure page or information intake fields.

Currently, signers can use the language dropdown to switch from English. Our goal is to either:

  • Hide the language dropdown entirely and lock the page in English, or

  • Set English as the default and disable the option to change it.

How can this be achieved through account, branding, or template settings?

Thank you for your assistance.

 

Hello ​@bishal,

Thanks for reaching out here in the Docusign Community—great to have you here!

At the moment, there is no option to hide the language dropdown option or to lock it to English only.

We encourage you to submit a request on our Ideas page (  https://community.docusign.com/ideas), where we collect feedback and suggestions to guide future product improvements.

Thank you for understanding. Should you require any additional assistance, feel free to reach out.

Here if you need us!

 

Best Regards,

Jenny | Docusign Community Moderator

Hello ​@bishal,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Best Regards,

Jenny | Docusign Community Moderator

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