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How To Disable AI Summary?

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Hello, how do I disable the AI Summary from popping up every time I do anything? This feature is not relevant for me and I am getting frustrated with closing it every time I sign anything.

Thank you.

AI

J

Jenny.MartinAnswer

Community Moderator

Hello @V - CU Boulder, -- Thanks for reaching out.

Signers can opt out of using AI features during the signing process by simply not clicking the button to generate a summary or engage with the Q&A. From the screenshot you shared, it looks like you are looking at “My Preferences.” This specific setting is only available to account administrators under the Admin tab. To permanently disable it, you may need to reach out to your account admin.

I hope this helps. Let us know if you have any questions

Regards,

Jenny | Docusign Community Moderator

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

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Jenny.Martin

Community Moderator

Hello @bdwilliams,

Thanks for bringing this up, and welcome to the DocuSign Community! The Agreement Summary is a helpful tool that gives signers a brief overview of the main points in a document. If you're the sender/admin and prefer not to include this feature, here’s how you can turn it off:

Go to your Signing Settings in DocuSign.
Find the AI Tools section under the Signing Experience area.
If your subscription supports it, you’ll see an option to disable the Agreement Summary.

If you’re not the sender, we recommend reaching out to the sender directly to see if they can disable it on your behalf.

I hope this information helps. Please don’t hesitate to reach out if you require further assistance.

Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

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V

V - CU Boulder

Newcomer

Hi Jenny! Follow up to the OP’s question. I don’t see the “AI Tools” section under the “Signing Experience” area. If I’m using docusign through my employer (University of Colorado), does that mean there is no opt-out option, or does it mean we are automatically opted out?

I originally came to the forums looking for a way to disable the “AI Summary” prompt that appears every time I open an envelope.

Thank you in advance!

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J

Jenny.Martin

Answer

Community Moderator

Hello @V - CU Boulder, -- Thanks for reaching out.

Signers can opt out of using AI features during the signing process by simply not clicking the button to generate a summary or engage with the Q&A. From the screenshot you shared, it looks like you are looking at “My Preferences.” This specific setting is only available to account administrators under the Admin tab. To permanently disable it, you may need to reach out to your account admin.

I hope this helps. Let us know if you have any questions

Regards,

Jenny | Docusign Community Moderator

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J

Jenny.Martin

Community Moderator

Hello @bdwilliams,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

Regards,

Jenny | Docusign Community Moderator

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