+1Hello,
When I receive a signed document that has a signature date of 02/04/2025, how can I find out which date format the signer has used, i.e., whether they signed on 02 Apr or on 04 Feb 2025?
And especially, how can I check this if I was not included in the envelope, but received the document from someone else?
Thanks, Anke
Best answer by Jenny.Martin
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community. Rest assured that I will do my best to help you.
If you weren’t included in the envelope but received the document from someone else, confirming the date format can be more challenging The date format in a signed DocuSign document is usually based on the regional settings of the sender's account.
In this case, you may need to reach out to the person who sent you the document and ask them to confirm the regional settings or date format used when the envelope was created.
Article: Time Zone, Date Format, and Language
I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community. Rest assured that I will do my best to help you.
If you weren’t included in the envelope but received the document from someone else, confirming the date format can be more challenging The date format in a signed DocuSign document is usually based on the regional settings of the sender's account.
In this case, you may need to reach out to the person who sent you the document and ask them to confirm the regional settings or date format used when the envelope was created.
Article: Time Zone, Date Format, and Language
I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+1Thank you very much for your reply, Jenny. I do undersand. It just does not seem practicable in many cases to obtain that information. the person may be not identifiable, not responsive or have left their position by the time tthe information is needed. This appears to be a major gap in docusign if I cannot obtain this information and know whether a something was signed on 02 Apr or 04 Feb, which can make a siggnificant difference. Especially for CRF part 11 compliance. Is there any plan to address this in near ruture/can I submit a request?
Hello
Thank you for your reply,
Yes, you can submit this as a suggestion/feature request on our dedicated ideas page ( https://community.docusign.com/ideas) where we can collaborate to shape the future of our product together.
Let us know if you need further assistance with this. Thank you!
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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