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I am a signer.Not part of any organization. I changed emails on my account and none of my agreement history is available. How do I get it back?
Apparently the old account and old email are no longer available.
Solved
How to change emails and keep all agreements
- Newcomer
Best answer by Melanie.Panguito
Hey
I hope you are doing well. Can you please confirm this is the process you followed when changing your email: How do I change a Docusign account email address? Changing your email address does not modify any documents in your account. You can still access all documents that were previously sent and received at the old email address. Article: How do I update my email address in my Docusign account?
Please let us know if you need further assistance with this. Thank you!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
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Have you registered an Docusign account with your old email? Do you change it in my profile?
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- Community Moderator
- Answer
Hey
I hope you are doing well. Can you please confirm this is the process you followed when changing your email: How do I change a Docusign account email address? Changing your email address does not modify any documents in your account. You can still access all documents that were previously sent and received at the old email address. Article: How do I update my email address in my Docusign account?
Please let us know if you need further assistance with this. Thank you!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
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