Because my DocuSign account is linked to a business email that I no longer have after leaving the company, it has greyed out any billing options, and won't let me create a support account and flagged it as spam when I tried to create an account here. I had to use my personal account to even ask this question.
Any help so I don't get billed in perpetuity?
You should be able to go to ‘get help’
https://support.docusign.com/s/contactSupport?language=en_US&rsc_301
then scroll down to “I can’t access my account” and get to support that way.
good luck
mr1
Hello
I hope you are doing well.
I want to confirm if you were able to solve your issue by utilizing the suggested solution or if you need additional assistance please let me know and I will gladly help you address the situation as soon as possible.
I hope to hear from you soon. Thank you!
Best regards,
Ma. Cassandra | Docusign Community Moderator
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