+1hello this is Toshiaki Isoi of Yotsuya Capital.
We have registered to docusign service several month ago and would like to increase the number of users.
Can you confirm and add the following members so that they can use dousign service please ?
kind regards,
Toshiaki I.
Best answer by Michael.Rave
Hello Toshiaki Isoi,
DocuSign only created the initial Administrator user for a customer account. Therefore, the user management needs to be done by your DocuSign Administrator.
The following DocuSign support article will guide you through the steps on how to add new users: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=pik1583277475390&topicId=jpz1583277424305.html&_LANG=enus
+19Hello Toshiaki Isoi,
DocuSign only created the initial Administrator user for a customer account. Therefore, the user management needs to be done by your DocuSign Administrator.
The following DocuSign support article will guide you through the steps on how to add new users: https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=pik1583277475390&topicId=jpz1583277424305.html&_LANG=enus
Hi
I hope you are doing well.
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Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
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