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Question

How does a non-paying customer submit a case if realtor removed documents from Docusign?

  • January 27, 2025
  • 3 replies
  • 44 views

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Realtor removed previously posted content. Possible attempt to tamper with evidence.

3 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • January 28, 2025

@johnlgoodman 

This would not be a case for the Docusign Support, who supports customers with technical issues.

For all contract/content related issues, you need to contact the sender, in this case the realtor, directly.


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  • Community Moderator
  • February 5, 2025

Hello ​@johnlgoodman,
 

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Let us know if you need further assistance with this.

 

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Author
  • Newcomer
  • February 7, 2025

Both replies don’t answer the question so nobody gets the Best Answer. As for contacting the sender, he is the perpetrator of the potential tampering with evidence.