One of the members of our company account wants to change her email address that she uses to log into DocuSign and has her envelopes in. As an administrator, I cannot do this. How can she do it?
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How do we change the email address of one of the members of our company account?
Best answer by Drewcifer
You’re going
Admin > Account > Users > Open her profile, can’t change her email
Instead, go
Admin > Organization > Users > Open her profile, change her email
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