Every time I create a document DocuSign chooses the color of the signature box.  It is different every single time.  Sometimes it is yellow, sometimes blue, purple, and now they have added pink.  I do not want my signers to see pink boxes on their documents; it is very unprofessional.  I would like the signature box to be the same colors every time.  But I cannot figure out how to change this setting.  All the instructions provided by DocuSign do not help with this and not being able to call a DocuSign rep but have to do15 steps just to ask a question through this silly forum is ridiculous and frustrating.  

HOW DO I change the color settings for the signature boxes to be the same every time?

Hi ​@PeterOB 

If you question is regarding the Signing tab color when you are editing an envelope, these colors are used to differentiate each recipient that you have set under the same envelope, and these colors only will show when you editing an document to facilitate manage tabs for each recipient. When the envelope is sent, these colors will not be applied for the tabs.

Additionally signature color can not be changed, but it is possible to upload a scanned signature, drawn in any color your want, for reference you can check the below documentation:
https://support.docusign.com/s/document-item?language=en_US&bundleId=jux1643235969954&topicId=xmt1578456441423.html&_LANG=enus

If you need assistance to edit or create the envelopes you can aways open a case to our Support team using the Support Center:
https://support.docusign.com/s/contactSupport?language=en_US

So can we change the these colors back or something thats not pastel?

​@PeterOB, ​@JBL 

There is a post in “ideas” with the subject line “Ability to control the color scheme” - not sure if voting for it will change anything, but there doesn’t seem to be any other way to let DocuSign know this change in the product was unhelpful.

mr1

Hello ​@PeterOB ​@JBL,

I trust all is well. Thank you for posting your concerns here in the Docusign Community. We are sorry about the inconvenience caused by the recent update. We invite you to share your product suggestions, ideas, and feature requests on our dedicated ideas page. Go here to view the Ideas platform, or view this article to learn more about the platform, including steps on how to submit your idea. You can check on the status of your request at any time, and other users can upvote your request. Docusign uses this upvote data to prioritize enhancement requests and work on updates that impact our customers most. You may also add replies to this existing idea post to increase the scope of the request and/or add your suggestions.

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.