(Screenshots removed due to Personal Information)
Hello,
Thank you for reaching out here in the DocuSign Community.
The "DocuSigned by" and Envelope ID are both by design, and they can both be removed.
To remove the signature frame (aka. the "DocuSigned by") you would need your account admin to go to:
- Settings
- Signing Settings
- Select the signature option without the frame: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=yqs1583277358930.html&_LANG=enus
- Save
To remove the Envelope ID, you would need your account admin to go to:
- Settings
- Sending Settings
- Select "Enable including the Envelope ID on the document" and unselect "Include Envelope ID by default": https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=xgg1583277350154.html&_LANG=enus
- Save
You can find more information on Envelope ID placement in the following article: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=erv1578456367288.html&_LANG=enus
Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic. For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
While Nathaly provided a great answer to accomplish what you asked. It may also be worth considering why these are included by default before making changes.
- The Envelope ID stamp allows people to associate documents to the transaction in DocuSign so that the history and certificate of completion can be found.
- The “DocuSigned By:” frame around the signature may help provide confidence that their signature will be supported globally by the most trusted leader of electronic signatures and shows that the sender cares about their signer’s experience.
Hope this helps!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.