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How can I change the Tag Colors?

Forum|Forum|1 year ago
April 28, 2025
16 replies
1369 views

Recently my tag colors are all of the sudden Pastel colors. When I need 3 signatures, I can’t even tell 2 of the colors apart because they are so light and almost exactly the same color...just maybe a slightly different shade of Baby blue for example. Can I change somewhere in setting to different colors? Thanks so much

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Best answer by Melanie.Panguito

Hello @Lieber1,

Thank you for reaching out, and a warm welcome to the Docusign Community! Your presence here is highly valued, and we're excited to share our knowledge with you.

I understand the tag colors are sudden pastel colors, and you would like to know how to change them from the settings. I can imagine how this might disrupt your workflow, and I sincerely apologize for the inconvenience caused. Rest assured, I will make my best effort to help you.

Currently, there isn't a way to control/customize this. The use of lighter pastel colors isn't new. However, there is a new refreshed color scheme for fields used in the eSignature agreement creation and signing experiences to match our current branding. More information here: New and Enhanced Features. Your opinion about not being able to differentiate between the different shades of light blue is valuable and could be a valid enhancement. We always welcome feedback that can improve our users’ experience, and I encourage you to share your idea for review by our development team for possible implementation. If you’re a Docusign Administrator for a corporate plan, you can file your request through a support case or by contacting your Account Team. Otherwise, we invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

I hope this is helpful. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users with similar questions in finding it more easily. Thank you! Let us know if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Show previous replies

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Jenny.Martin

Community Moderator

Hello @Lieber1 , @Nicole P , @L.Valdez11, @mharary @EGF @levansgt,

Thank you for sharing your feedback regarding the new pastel color scheme. We understand that this type of change can impact user experience, and we appreciate your thoughts on this matter.

An idea post is submitted related to this; Ability to control the color scheme, you may upvote the post. Docusign uses this upvote data to prioritize enhancement requests and work on updates that have the greatest impact on our customers.

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

J

JennReddPgh

New Voice

I REALLY HOPE they fix this! It has been an ongoing problem where the colors are way too close and I have had numerous problems with wrong signatures/initials because I can’t tell the difference. This should not be something that’s an issue for so many people or a change to make! Very Unhappy about this - I used to be able to see the difference easily with Yellow, Green and Purple.

PLEASE FIX THIS DOCUSIGN!!! **GRRRRR***

S

SLH

New Voice

The pastel tag colors are really bad especially the blue and green which have very little contrast. Docusign has made a few changes over the last two years that did not enhance the user experience and these pastels are one of them. Why change a process that works well? It would be great if you could change the colors back to the way they were prior to the pastels.

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mr1

Respected Advisor

@slhakes:

I agree with you completely.

If you haven’t already, consider upvoting the following:

Ability to control the color scheme,

So far nothing has come of the “ideas” but there is a community moderator/DocuSign employee who checks in on the thread occasionally. We keep hoping that it will create some change in the color scheme.

mr1

MR1

J

James4410

The Tag colours is a major problem. I am in Real Estate and have more than once submitted the wrong intitial or signature which is a big problem. I now double and triple check which is a huge problem. It is stressful and a waste of time. I really like Docusign but will be forced to find another provider if the is not rectified. I never had this problem with the old version. I have no idea why this isn’t being fixed. These are legal documents that we are prepairing and Docusign is increasing the probability of error!

M

mr1

Respected Advisor

@James4410

There is an “Idea” posted to offer some choice to the users (see below for link) which is “under review”. So far there is no timeline for when the changes might occur (or how closely they will align with what the users are hoping for).

mr1

MR1

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