Help with error The API request is forbidden. Request blocked due to excess usage

I was able to get around it by upgrading from a trial to a paid plan. I had no other option but to go that route as I needed to get a contract signed after making corrections. Kind of disappointing that this happened since I wasn’t able to fully evaluate the trial before pulling the trigger.

I have the same issue. I initially posted in the “stuck in correct status thread. Unfortunately it seems that Docu does not care much about the trial users. Well that will help me make my decision to use another solution... 

same issue; can’t do anything about it while correcting an envelope.. not encouraging me to sign up for a paid plan when the trial is this bad

Sounds like Docusign has negative incentive to fix this

I have the same issue, please can support contact me to fix this. Do not intend to proceed with a paid plan if this is a common bug.

I believe this issue is related to the Envelope recipient restrictions on certain types of accounts: DocuSign account limits.  “30 Day Trial” and “Free Accounts” have a 5-recipient limit on a single Envelope. I’ve had a Developer account for about the last 5 years and it appears that DocuSign has recently added this restriction to Bulk Send in the Developer accounts as well (if I’m not using Bulk Send, I can send to as many recipients as I like).  I know this worked a year ago, because I’ve got an old test template/file I ran Feburary/March 2024 that worked then but now throws that error.  I’ve looked through the Release Notes but don’t see any mention of this update.  I’m very annoyed as I’ve spent a lot of time researching something that used to work.

Same issue and quickest was just to redo the process, so clearly a limitation in the trial version which generate a bit for frustration when reviewing. First thought was - really - is this what I’m looking forward to have once a while.

I am having the same issue on a paid developer account with full permissions. I’m in the sandbox trying to use bulk send with a CSV that has 40 recipients on it. 

Experiencing the same issue here, I’m about to churn and try a competing product. No way to contact support either as I get a “Incorrect login” when trying to submit a support case. Shocked at how bad the trial version is.