help firme copy

Question

I signed a contract for a bank application and when they sent me the copy of the document I can notice a number under the signature. But after making a complaint to the buyer, he sends me another contract that he does not sign, but it does have the same numbering and the signature is the same as the previous contract, but this new contract also includes another signature that does not have numbering and is repeated several times, but it is very different from the one that does have numbering. How is it possible that different contracts have the same numbering and if it is possible that there is manipulation of the signature of the first contract to attach it to the next automatically, without prior authorization

rodolfo.napay · Accepted Answer

Hello ​@Wilberth809Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!Iunderstand your concern about the validity of the signatures on the contract you have signed. To answer your question, the long number below your signature is your unique membership ID within the Docusign system. If you have registered for an account, you can turn the option have the signature border turned on/off when signing.Can you please send us the envelope IDs for us to double check it as well.You may use the steps from this link to get the envelope IDs.Locate a Docusign envelope IDAlso, you can use the information from this link as reference to determine the validity of the Docusign documents you are receiving.Incident Reporting - Security ConcernsLooking forward to your response.Best regards,Rodolfo | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

marco.tanglao · Answer

Hello ​@Wilberth809I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Marco Paulo | Docusign Community Moderator

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