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Question

help firme copy

  • March 5, 2025
  • 1 reply
  • 12 views

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I signed a contract for a bank application and when they sent me the copy of the document I can notice a number under the signature. But after making a complaint to the buyer, he sends me another contract that he does not sign, but it does have the same numbering and the signature is the same as the previous contract, but this new contract also includes another signature that does not have numbering and is repeated several times, but it is very different from the one that does have numbering. How is it possible that different contracts have the same numbering and if it is possible that there is manipulation of the signature of the first contract to attach it to the next automatically, without prior authorization

1 reply

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  • Community Moderator
  • 139 replies
  • March 10, 2025

Hello ​@Wilberth809 

 

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

 

I understand your concern about the validity of the signatures on the contract you have signed. To answer your question, the long number below your signature is your unique  membership ID within the Docusign system. If you have registered for an account, you can turn the option have the signature border turned on/off when signing.

 

Can you please send us the envelope IDs for us to double check it as well.

You may use the steps from this link to get the envelope IDs. 

Locate a Docusign envelope ID

 

Also, you can use the information from this link as reference to determine the validity of the Docusign documents you are receiving.

Incident Reporting - Security Concerns

 

Looking forward to your response.


Best regards,
Rodolfo | Docusign Community Moderator
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