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Group permissions for assigning shared access for Managers to their team

  • May 19, 2025
  • 2 replies
  • 38 views

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When adding new users to DocuSign we always give managers access to their envelopes. This has to be done manually and can only be set once the user has logged in for the first time.

It would be helpful to be able to create groups to assign envelope access within the Admin centre so that when a new user is created the group is assigned to them and the managers then have access.

Best answer by Jenny.Martin

Hello ​@davidnkcrook,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community. We are absolutely delighted to have you here and can't wait to share our knowledge with you.

Currently, DocuSign does not support sharing access with groups of users. Shared access is granted on an individual user basis. This is a limitation listed in this Docusign Support article.

We encourage you to post this suggestion on our idea page ( https://community.docusign.com/ideas), where our product team reviews user feedback for future enhancement. 

Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

 

2 replies

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  • Community Moderator
  • Answer
  • May 20, 2025

Hello ​@davidnkcrook,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community. We are absolutely delighted to have you here and can't wait to share our knowledge with you.

Currently, DocuSign does not support sharing access with groups of users. Shared access is granted on an individual user basis. This is a limitation listed in this Docusign Support article.

We encourage you to post this suggestion on our idea page ( https://community.docusign.com/ideas), where our product team reviews user feedback for future enhancement. 

Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

 


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  • Community Moderator
  • June 3, 2025

Hello ​@davidnkcrook,

I hope you’re doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator