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Formula Error

Forum|Forum|2 years ago
February 12, 2024
26 replies
1496 views

Getting an error within a template that reads as:

The Tab formula is not valid. A number numerical tab LocalePolicy does not match the LocalePolicy of another number numerical tab in the same formula.

I am having trouble pinpointing which formula field is causing the issue - is there anywhere I can see more detail regarding the error or even where to resolve it?

I’ve double checked and triple checked all formulas, and when I make edits, I’m allowed to save and close the template.

Any and all insight would be greatly appreciated!

eSignature

Best answer by Christopher.Alpizar

Hello @Emilymc,

Thank you for reaching back, thank you for providing the Template ID, however, I would need a copy of the template to determine which field has the error, the data at the backend shows that all of the fields have the same LocalePolicy, would it be possible for you to provide a copy of the template?

You can download templates from your account, either one at a time or in bulk. When downloading a single template, it will be exported in JSON format. If you download multiple templates, they will be delivered in a .ZIP file containing JSON files. Download templates

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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C

Christopher.Alpizar

Answer

Docusign Employee

Hello @Emilymc,

Thank you for reaching back, thank you for providing the Template ID, however, I would need a copy of the template to determine which field has the error, the data at the backend shows that all of the fields have the same LocalePolicy, would it be possible for you to provide a copy of the template?

You can download templates from your account, either one at a time or in bulk. When downloading a single template, it will be exported in JSON format. If you download multiple templates, they will be delivered in a .ZIP file containing JSON files. Download templates

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

E

Emilymc

New Voice

Hi @Christopher.Alpizar,

Sure, I have attached the template that has problem. Thank you!

DocuSignTemplates_May_22_2024_06_39_33.zip

C

Christopher.Alpizar

Docusign Employee

Hello @Emilymc,

Thank you for reaching back and for providing the copy of the template, I am currently reviewing the information about your post to provide a proper resolution, as soon as I get the information verified I will update this post.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

A

Aaron at Crystal

Newcomer

I’m having the same issue with a Webform. This form was created from a copy of another webform and all formulas and calculation are identical in each. One form still works without error; however, the other produces and error message: “The Tab formula is not valid. A number numerical tab LocalePolicy does not match the LocalePolicy of another number numerical tab in the same formula. Please check with your sender”.

This is a major issue as this webform is live and was working correctly. I’ve submitted a ticket already looking for answers anywhere.

The only changed I noticed over the past few days is the production account changed formatting to resemble the demo environment.

T

ToriB

Newcomer

Hi @Christopher.Alpizar!

I am currently having the same error with three of my templates. I’m assuming it’s likely the same issue across all three templates so if you could help me troubleshoot one of them, I will likely have the solve for all three!

I’m attaching the template below.

Thanks in advance!!

DocuSignTemplates_Jun_11_2024_16_13_33.zip

A

Arthur1720

Newcomer

I had the same problem, I was able to identify which formula field had the problem, in my case it was a sum of several numerical fields, to determine which field had the problem I eliminated each field in the formula until I could know which field had the problem, I deleted it and created it again and the problem was solved.

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