Formula Error

I am having a same issue with an envelope that has formula.  Powerform works with no issue but when sending the envelope to specific address, I get the below error message.   Did this get resolve? 

Hello @KCMO Ret,

Thank you for reaching out here in the DocuSign Community.

If you Save as Template, the envelope that was successfully created using the Powerform and try to use that template, do you get the same error?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @KCMO Ret,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello,

I am also getting the LocalePolicy error message, as shown by an earlier user, both using a value box and a text box with number validation. I am trying to create a bracketed formula, but this is not working. Any help would be appreciated.

Hello @Lucas van Dijk,

Thank you for reaching out here, we want to welcome you to the DocuSign Community, I appreciate you bringing your question to this Community.

I apologize for the inconvenience that this might cause you, I understand that you have a user that you are getting the LocalePolicy error message.

If this is a template would it be possible for you to provide a copy of the template?

To download a document from a template, navigate to the TEMPLATES page. Locate the desired template and click on its title to open the Template Details view. In the documents panel, click on the document thumbnail image to initiate the download. Use the browser controls to download or print the document PDF if it opens in a browser window. To download a document from a template

Or at least a template with a blank document with the formulas that you used.

Can you also provide the Envelope ID and the template ID?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello,

I’m having this issue as well. I’ve reviewed all my formulas and it seems to be correct. 

Here’s my template ID - 45c9cf0c-e8cc-459a-8956-6af2e5648353 and account number - #120026524.

Appreciate your help! 

Hello @Emilymc,

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.

I apologize for the inconvenience that this might cause you, I understand that you have a user that you are getting same LocalePolicy error message.

Have you tried the the troubleshooting steps provide in this post?

Let us know if you need further assistance with this.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Christopher.Alpizar,

Yes, I did follow the troubleshooting steps listed above, but I still got “The Tab formula is not valid. A number numerical tab LocalePolicy does not match the LocalePolicy of another number numerical tab in the same formula.” when I tried to sending out the templates. 

Hello @Emilymc,

Thank you for reaching back, would it be possible for you to provide a copy of the template?

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

HI @Christopher.Alpizar,

Here’s my template ID - 45c9cf0c-e8cc-459a-8956-6af2e5648353 and account number - #120026524. I kept getting error message “The Tab formula is not valid. A number numerical tab LocalePolicy does not match the LocalePolicy of another number numerical tab in the same formula.” when I tried using the template. Thank you!