Any thoughts why I could send an envelope with one PDF of about 25 pages and 500kb and get back a copy whose only difference is a few check marks, an optional text field or two and one signature and suddenly that saved PDF from docusign is 11mb big?
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Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
The file size increases when signed because information is added to the PDF.
The extension of the file size growth will depend on some factors such as the signature appearance, which can use an image, additional signature information (reason, location, etc.), the key algorithm used, the digital ID type, and so on. If a detailed high-resolution photo is used in the chosen appearance instead of a 2-color gif logo, the difference in the size increase will be big.
File Size Limitations for an Envelope
Along with the file format, there are file size and page count limitations for your file uploads.
MAXIMUM FILE SIZE | 25 MB |
RECOMMENDED FILE SIZE | 5 MB |
MAXIMUM # PAGES PER DOCUMENT | 2,000 pages |
MAXIMUM # PAGES PER ENVELOPE | 5,000 pages |
For best performance, Docusign recommends restricting your file uploads to no more than 5 MB.
The 25-MB maximum file size limit is the maximum size of an individual file uploaded to an envelope.
For the completed PDF to be included with the completed email notification, the size cannot exceed 5 MB. If the completed documents are larger than 5 MB, the email provides a link to the documents on the Docusign system.
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Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
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I hope you are doing well.
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Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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