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I can’t find documents from any range of time that I’ve signed. I cannot get a hold of the original sender to resend the fully executed document. And I can’t find it anywhere, is there a way to access it?
Solved
Finding old signed documents when I can't get in contact with sender
+2- New Voice
Best answer by Michael.Rave
You can access signed documents/envelopes from your Docusign account, if it was created at the end of or before signing the envelopes. If you don’t have a Docusign account you can only access the envelope via the personal link included in the Docusign emails.
As
+18- Hero
Do you have a DocuSign account? Does your account is freemium plan? Do you have more than one account for your email?
FreeLink/甫连信息
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+19- Docusign Employee
- Answer
You can access signed documents/envelopes from your Docusign account, if it was created at the end of or before signing the envelopes. If you don’t have a Docusign account you can only access the envelope via the personal link included in the Docusign emails.
As
- Community Moderator
Hi
I hope you are doing well.
I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.
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Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+2- New Voice
I didn’t have an account at the time I signed the documents and I’ve created an account w the email used to send the docs, but there’s no record of past docs. My question is — is there a way to get all the past docs associated with my mail sent to me?
+2- New Voice
- Respected Advisor
As
Documents sent before account creation are not associated with the account.
good luck
mr1
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