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Question

failed agreement rule log alert

  • January 6, 2025
  • 2 replies
  • 57 views
B
Newcomer
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Is there a way to send an alert when an agreement rule fails? I had two days last month where every agreement failed none of the reasons that are listed make any sense. All of my completed documents are supposed to get sent to a share point and unless i review the logs everyday i will not know if one failed unless i specifically am familiar with the particular docusign.

2 replies

C
Community Moderator
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Hello ​@Billiam,

Thank you for reaching out to the Docusign Community.

I apologize for the inconvenience, to better assist you, could confirm if you are only using the Docusign Web app? Or if you also using an Integration? if yes, can you provide the name?

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

C
Community Moderator
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Hi ​@Billiam ,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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