EXTREMELY ANNOYED BY DOCUSIGN non-functioning, planning to change the provider

There is an error on my invoice, so I try to contact Docusign Support. But no success.

None of the login options on https://support.docusign.com/CSP_DSClogin?ec=302&startURL=%2Fs%2Fcases work for me.

Choosing “eSignature, IAM Applications, Rooms, CLM, Notary” I get:

“Unable to log in.
If this is your first login attempt after purchasing a DocuSign plan, allow 15 minutes for account creation before accessing your account.
For all other log in scenarios, contact DocuSign Support for assistance.”

Which brings me back to the open the case page and back to non-functioning login. C’mon guys, really? is it how badly you want to loose customers that you don’t even give them the option to contact you?

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No unfortunately the issue is not resolved. The support case was about issuing a new invoice. So I have to make one now for non-working Support access.

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