Hello community, 

We have been recently facing an issue consisting of our envelopes being massively blocked in quarantine or spammed by our recipients. 

1. Have you faced this before? If yes, what was the explanation/resolution for it? 
2. Can you suggest a workaround -besides the SMS feature- that could make our recipients receive the envelopes we’re sending? -unfortunately it’s not possible to ask each one to check their quarantine and free up the blocked envelopes-

Thanks dear community for your help,