Hello ​@Alyssa BA,

Thanks for reaching out here in the Docusign Community—great to have you here!

We understand that many of your Docusign envelopes are being blocked or quarantined by recipients’ email systems, causing frustrations and delays. This happens because some email servers or spam filters may flag Docusign messages as suspicious or spam. 👉Why am I not getting Docusign email notifications?

You might consider using Docusign PowerForms. Powerforms let recipients access the document via a unique link instead of an email invitation, which can help avoid spam filters. You can share this link through alternative channels.

👉 PowerForms Overview

Kindly note that this workaround may not work in all scenarios, as some limitations and recipient conditions can still affect delivery and signing.

I hope you find this helpful. If you believe this response effectively addresses your question, please mark it as Best Answer ✅to help other users with similar questions and locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

Best Regards,

Jenny | Docusign Community Moderator

If this helped, like 👍and mark it as “Best Answer” so others can find it, too!

Hello ​@Alyssa BA,

I hope you are doing well. If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. If you require additional assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best Regards,

Jenny | Docusign Community Moderator