+2I have searched the community and cannot find an answer to what should be a simple question. How do I enable a signer to sign on their mobile device after an envelope has been sent?
I checked the settings on the envelope and find that “Mobile-Friendly Viewing with Responsive Signing” is checked to “Allow recipients to view documents more easily on mobile devices”. This doesn’t speak at all to “signing” the document. I see no other options. It shouldn’t be this difficult. SMH
🙄
Best answer by marco.tanglao
Hello
Thank you for reaching out to the Docusign Community.
This can be enabled by going to Admin > Signing Settings > Recipients > Allow recipients to sign on a mobile device.
If you don’t have an Admin tab you must reach out to your account administrator.
I hope this helps. Please "Select as Best" below if you find the answer to be useful.
Best regards,
Marco Paulo| Docusign Community Moderator
Hello
Thank you for reaching out to the Docusign Community.
This can be enabled by going to Admin > Signing Settings > Recipients > Allow recipients to sign on a mobile device.
If you don’t have an Admin tab you must reach out to your account administrator.
I hope this helps. Please "Select as Best" below if you find the answer to be useful.
Best regards,
Marco Paulo| Docusign Community Moderator
Hello
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Marco Paulo | Docusign Community Moderator
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