E-Signature (Mexico)

Question

We have a standard plan with Docusign, I just want to find out if our current plan complies with the electronic signature legal framework in Mexico (Commercial Code and NOM-151) or whether we need to upgrade to another plan?

Thanks in advance.

Alejandro.Ramos · Accepted Answer

Hi @DBS,Thank you for reaching out to the Docusign Community.In order to comply with these regulations you will be required to use an Advanced Electronic Signature, this signature type differs from the basic electronic signature in that it relies on a third party Identity providerto validate the signers ID, this process will also add a signature certificate to help protect the document from being tampered with.It is important to note that this signature type is sold separately from our plans, if you are unable to find the settings mentioned in the guides provided below, you will need to add the feature’s add-on to your contract before they are available during the envelope creation process.Guide to Advanced Electronic Signatures (AES)Advanced Electronic Signatures (AES)You may request a call back fromour Sales team at any time, by filling out this form: Contact SalesFeel free to let us know if you need further assistance with this.Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

​Hi @DBS,I hope you are doing well.I would like to confirm if the suggested solution answers your question?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!

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