Skip to main content
Question

Docusign changing SOME document terms to gibberish/symbols

  • December 6, 2025
  • 0 replies
  • 1 view

After all parties signed my document, Docusign changed SOME of the terms within my document into gibberish/symbols.

I use Zipforms for my contracts, and only SOME (not all) terms that I included in the contract where changed to symbols once all parties finished signing.

The issue is NOT my PDF viewer, as I viewed the document online within Docusign itself, and it shows the symbols.  Yet, on the previous completed envelope, that PDF does not have the issue.

I’m going to resend a new envelope for re-signing, and we’ll see if the problem persists.  Yet, I’d love to know why this occured when I’ve never had this issue in 18 years using DS.