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I have a PAID e-signature Pro-Pan but there is no BUKK MAIL link button on my “recipients” section after adding my document.  I can’t get any help from the BOT or on the phone.  I am the administrator…….what is wrong with my settings?  permissions? etc? Help!

bulk send is available in business pro plan. please reference this document:

https://support.docusign.com/s/document-item?language=en_US&bundleId=wtn1643071711000&topicId=lao1578456383175.html&_LANG=enus

 

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You say it is available - but I do not see any link or field to upload my CSV file.  
Is there someplace I need to change a setting for MTSELF to accomplish this?  I am the Administrator not a user.  
Thank you.
 


Have you done as the document told? It is default available with admin profile, but for sender should create a new profile with bulk send permission besides sender permission.

could you share the screenshot of your steps which told in the document?

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedInhttps://www.linkedin.com/in/gehengfeng


I tried.  It referenced “advanced edit” button on template document - I do not have “advanced edit” anywhere.  
This is all I get: see screen shot


Could you click the button right of 'needs to sign' and  expand the memu, then take a screenshot and share it.

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year
💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
📊 DocuSign Community Leaderboard Top 5 contributor
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries
🔗 Connect with me on LinkedInhttps://www.linkedin.com/in/gehengfeng


Hey ​@GROVE160,

How are you? Do you still need further assistance? Let us know and we’re here if you need us.

 

Sincerely,
Melanie | Docusign Community Moderator
Let us know if this helped by marking it as "Best Answer"!


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