Direct link to envelope sent from my email

Hello, ​@Teri.Maier 

Welcome to the Docusign Community.

Probably, your recipient emails provider or company where he/she is working are blocking the emails from Docusign. 

If this is the case, the best is to provide to them a list of valid IPs from Docusign then they can permit the emails getting in. In this article they can find a list of Docusign valid IPs addresses Security for Docusign eSignature 

After they configure that IP addresses as a safe addresses then your emails will not be blocked anymore.

You can try to use the Resend button in your envelope to send again the same envelope’s link to you recipient, that is the best way. Sending a direct link to the document it’s something may work but it is not the recommended way. The URL generated will be too long then probably your recipient’s anti SPAM will block it or classify as SPAM, you can try as an workaround until they put the Docusign IP addresses as secure as I explained in the previous paragraphs.

I hope that helps, if so, I’d appreciate your Like here.

Thank you,

Alexandre

Hi Alexandre, thank you for your response.  I understand that it’s not the recommended way, but your response seems to indicate that it may be possible.  How would I get the URL, even just to use until the IP addresses are trusted?

​@Teri.Maier 

The base URL is the same for every envelope you send from eSignature and you are able to copy it from any transaction. It will depend on the server environment your account was provisioned to, but the URL will always be

• *.docusign.com

• *.docusign.net

You are not able to generate the secure signing URL for the specific recipient that is part of the individual email notification. As mentioned above you can click “Resend” after the email settings have been changed by the receiver and Docusign will send another secure email to the recipient.

Hello ​@Teri.Maier,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

Regards,

Jenny | Docusign Community Moderator

Using the Resend button is not a solution - if Docusign is blocked, why would subsequent emails go through?  Getting the domains whitelisted would obviously solve this, but some companies are reluctant to do that and, in any case, it takes time to coordinate.  This is why I specifically asked if the link could be sent in a regular email message so we can get the document to the signer now.

Hello ​@Teri.Maier,

Thanks for reaching out to the Docusign Community!

At the moment, DocuSign doesn’t offer a way to send a signing link through a regular email outside of the DocuSign system. An idea related to this request has already been submitted here: Send a link for signatures vs. emails. Right now, this isn’t something we’re planning to move forward with. 

We’ll keep this noted for future consideration.

Regards,

Jenny | Docusign Community Moderator