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Hello,

We, as a German company, would like to apply DocuSign to sign our company contracts digitally. Regarding the DocuSign application, we have the following questions and would appreciate your support:

  1. In order to sign a document with the advanced form of DocuSign, what can be used as a factor for two-step authentication?
  2. Is it possible to sign a single document with all three forms of DocuSign?
  3. How can we provide effective support in supplier qualification, e.g., with documents?
  4. How can we utilize DocuSign for the creation of an overview of outstanding signatures with external partners?
  5. Does DocuSign facilitate the signature of the PSMF by multiple persons?
  6. Does DocuSign facilitate the signature of the RMP (signature) by one person?
  7. How does DocuSign ensure that the servers on which data generated from the digital signature process is stored, and on which documents set for the purpose of digital signatures are stored, are located in Germany?

Thank you for your assistance!

Hello @Sharareh,

Thank you for reaching out to the Docusign Community.

Q. In order to sign a document with the advanced form of DocuSign, what can be used as a factor for two-step authentication?

A. If you are referring to QES, you can use for example IDnow to authenticate your recipients, more information at Send documents for qualified signature to provide the highest level of trust to your documents

Q. Is it possible to sign a single document with all three forms of DocuSign?

A. Are you referring to Sending using Digital Certificates? If that is the case then the system would only let you choose one of the options.

Q. How can we provide effective support in supplier qualification, e.g., with documents?

A. If you are referring to providing a copy of the signed document to the parties involved when the signers finish their part they can download a partially completed and when all the signers complete the envelope they will receive a completed Docusign email notification that would let them download their documents.

Q. How can we utilize DocuSign for the creation of an overview of outstanding signatures with external partners?

A. The closest option would be to run a Report and provide that. Using Reports

Q. Does DocuSign facilitate the signature of the PSMF by multiple persons?

A. To better assist you, can you provide what PSMF stands for?

Q. Does DocuSign facilitate the signature of the RMP (signature) by one person?

A. To better assist you, can you provide what RMP stands for?

Q. How does DocuSign ensure that the servers on which data generated from the digital signature process is stored, and on which documents set for the purpose of digital signatures are stored, are located in Germany?

A. All of the European accounts are created in our EU Server.

I recommend contacting our Sales Department if you have more specific questions and not general information. Contact Our Sales Team

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello Christopher,

 

I appreciate your kind response.

Could you please help me with the answers to the following questions:

  1. In order to sign a document with Advanced Electronic Signatures (AES), what can be used as a factor for two-step authentication?

  2. Is it possible to sign a single document with all three forms of electronic signatures (Electronic Signatures, Advanced Electronic Signatures (AES), and Qualified Electronic Signatures (QES)) at the same time?

I look forward to hearing from you.

 

Kind regards,

Sharareh

Hello @Sharareh,

Thank you for reaching out to the Docusign Community.

  1. In order to sign a document with Advanced Electronic Signatures (AES), what can be used as a factor for two-step authentication?
  1. What kinds of Recipient Authentication are available? You can review the Recipient identity verification options to access the envelope.
  1. Is it possible to sign a single document with all three forms of electronic signatures (Electronic Signatures, Advanced Electronic Signatures (AES), and Qualified Electronic Signatures (QES)) at the same time?
  1. If you are referring to Sending using Digital Certificates? If that is the case then the system would only let you choose one of the options.

I recommend contacting our Sales Department if you have more specific questions and not general information. Contact Our Sales Team

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hi @Sharareh,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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